Return and Refund Policy
We want you to be completely satisfied with your purchase from Innovative Automobile. If you are not satisfied, we offer the following return and refund policy:
Returns
Items can be returned within 30 days of receipt.
The item must be in its original condition, unused, and with all original packaging and accessories.
To initiate a return, contact us at contact@innovauto.shop with your order details.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and the amount will be automatically applied to your original method of payment within 5-7 business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
Exchanges
If you need to exchange an item, please contact us at contact@innovauto.shop to arrange the exchange process.
Non-Returnable Items
Custom or personalized products
Items marked as final sale
For further assistance, please contact us:
Mail: 17552 Metzler Ln Unit b, Huntington Beach, CA 92647
Phone: +1 (831) 257-7544
Email: contact@innovauto.shop