Return and Refund Policy

We want you to be completely satisfied with your purchase from Innovative Automobile. If you are not satisfied, we offer the following return and refund policy:

Returns

  • Items can be returned within 30 days of receipt.

  • The item must be in its original condition, unused, and with all original packaging and accessories.

  • To initiate a return, contact us at contact@innovauto.shop with your order details.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and the amount will be automatically applied to your original method of payment within 5-7 business days.

  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Exchanges

  • If you need to exchange an item, please contact us at contact@innovauto.shop to arrange the exchange process.

Non-Returnable Items

  • Custom or personalized products

  • Items marked as final sale

For further assistance, please contact us:

Mail: 17552 Metzler Ln Unit b, Huntington Beach, CA 92647
Phone: +1 (831) 257-7544
Email: contact@innovauto.shop